Shipping policy

This policy is applicable to (France) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. Shipping cost:

Free shipping to all postal address in mainland France

 B. TRANSIT, HANDLING & ORDER CUT OFF TIME

Generally, shipments are in transit for 2–4 days (Monday to Friday).

Order cut-off time will be 12:00 PM (GMT+01:00) Central European Standard Time (Paris)

Order handling time is 1-2 business days (Monday to Friday).

C. DELIVERY TERMS

We use USPS, UPS, and FedEx to deliver the product.

D. CHANGE OF ADDRESS  

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@frontsparkle.com

E. CANCELLATIONS

If you change your mind before you receive your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.